Garside: Essential Telephoning in English Student's Book
(fb2, 112 страниц, 565 Kb)
Жанр : Cambridge University Press
Издательство : Cambridge University Press
Год издания : 2002
Аннотация:
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.